PRIVACY POLICY

Introduction

The Orthopaedic Foot and Ankle Unit is committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA). This policy outlines how we handle the limited personal data we collect through our website. Our website address is: https://www.footandankleunit.co.za/.

Information we collect

We collect personal information when you submit a consultation request via our contact form. This includes:

• Your name and surname
• Email address
• Phone number

We also collect non-personal usage data via Google Analytics.

Why we collect your information

We collect your contact information to:

• Respond to your consultation request or fellowship application
• Arrange an appointment or follow-up communication

Analytics data helps us understand website traffic and improve user experience.

How we store and protect your information

Contact form submissions are not stored on our website. They are sent directly to a secure email inbox. We take reasonable steps to keep your data safe from misuse or unauthorised access.

Third-Party Services

We may use third-party services such as:

• Google Analytics: Used to monitor site usage and performance.
• Website hosting providers
• Email service providers

These providers may process data outside of our direct control, but are required to handle it responsibly. No payment processing or user accounts are used on this site.

Cookies

Cookies may be used to track basic site interactions. You can opt out by adjusting your browser settings.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data retention

We retain personal information only for as long as necessary to:

• Fulfil legal or business obligations
• Respond to enquiries

Your rights

You have the right to:

• Request access to your personal information
• Ask for corrections or deletion
• Withdraw consent at any time

To do so, contact us at info@footandankleunit.co.za.

Contact us

Email: info@footandankleunit.co.za.

Address: Netcare Linksfield Medical Centre, Suite 303, 3rd Floor, 24 – 12th Avenue, Linksfield West, 2192